Returns & Exchanges

At Rosier Foods, we take pride in the quality of our gourmet products, but if your order arrives damaged or incorrect, we offer a seamless 7-day return policy. Due to the perishable nature of our food items, we ensure every request is handled with the highest food safety standards.

Return Process

• 1.
  Contact Support

  Email our customer care team within 48 hours of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Evidence

  Attach clear photographs of the product, the packaging, and the shipping label to help us verify the damage or error.

• 3.
  Quality Review

  Our quality assurance team will review your claim within 2 business days to approve the return or replacement based on safety guidelines.

• 4.
  Refund or Replacement

  Once approved, we will either ship a fresh replacement at no extra cost or initiate a full refund to your original payment method.